Our Story

Even though we are a B2B firm, our story revolves around the end consumers. Our years long research into the causes of business failures and their inability to grow has discovered that agile response to the customers changing needs is the single most important success factor that the corporate culture is lacking to stay relevant in the market and grow. We have found out that many corporate executives are too busy internally to keep themselves in the loop of how fast the customers needs and the choices available to them are changing.

Our mission is to change the direction of the corporate world 180 degrees from enterprise first to customer first and optimize the whole ecosystem to maximize end user value. That’s the only way towards sustainable growth for all players of the value chain. This involves building capabilities not only to react fast to a change but also to proactively drive a change towards a shared vision of a better world.

Optimizing the end to end processes across the ecosystem and re-designing integrated systems while keeping the end user in mind is the key differentiator we offer to the corporate world.

It’s a continuous process loop involving discovery and delivery of opportunities to change and transform people, processes and technologies across the ecosystem to create better value for customers on a sustainable basis.

Following are some of the example to optimize value to end consumers:

• Build consumer communities and design new (versions of) products in close consultation with them

• Optimize workforce cost and performance

• Outsource, simplify, standardize and automate business activities e.g. automation of man machine interaction through IoT based embedded systems.

• Optimize the supply chain by vertical integration of tools and systems

• Optimize use of idle capacity through shared economy systems both vertically and horizontally

• Optimizing the supply chain by eliminating non value adding cost drivers by using distributed ledger technologies and match makers apps

• Connect people on a single objective to make supply chain or ecosystem.

• Use AI to (a) automate decision making and workflow (b) self learning (c) idea generation (c) multiple role playing

• Use IT for diagnoses and compliance checks.

• Recycle trash and discover eco friendly ways of working to optimize the use of resources and save the future generations.

Singularity Solution Sdn Bhd is a member company of Better World Makers Network – a global network of social innovators and entrepreneurs who build communities, solutions and enterprises with a mission to promote social innovation and entrepreneurship to help end global poverty. Our relationship is based on common vision, mission and business principles. Please do take out time to read through them.